Frequently Asked Questions

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Yes, we are an officially registered company based in Cairo - Nasr City, licensed with a valid commercial registration and tax card. We issue certified electronic invoices for all our work, and we deal with clear contracts that protect the rights of all parties.

Yes, we are fully committed to maintaining the confidentiality of all ideas, data, and information related to your project. All details are handled with complete professionalism, and this can be documented within the contract terms. We can also sign a Non-Disclosure Agreement (NDA) upon client request, to ensure the protection of your idea and prevent it from being shared with any third party.

There is no fixed price for website or app design, as each project differs from another in terms of the idea, scope of work, number of pages or screens, technical requirements, external integrations, and complexity level. After a requirements understanding and analysis session, we provide a detailed and clear quotation that ensures the best value for cost without any surprises later.

No, the project value is not paid in full at once. The cost is divided into payments (two, three, or four installments) depending on the project size and duration. Payments are linked to execution and delivery stages, from contracting to final delivery, to ensure transparency and mutual commitment.

The work process begins with an initial meeting to precisely understand your idea and project requirements. After that, we analyze the needs and provide a detailed quotation including stages and cost. Upon agreement, an official contract is signed, then we start execution according to a specific timeline, with continuous follow-up and staged delivery until the final project delivery.

Yes, we commit to establishing a clear and specific timeline before starting execution that includes work stages and agreed delivery dates. The timeline is determined based on the project size and requirements, and we ensure commitment to it while keeping you informed of any updates throughout the execution period.

Communication and follow-up are conducted through clear channels such as online meetings, email, or agreed communication tools. You are also provided with periodic updates on work progress to ensure transparency and follow up on each stage until delivery.

Yes, the complete source code is delivered to the client after project completion, and all intellectual property rights are fully owned by them. You have the right to modify the system, develop it in the future, or transfer it to any other party without any restrictions.

Yes, the client has the right to transfer the website or app to any other company or server at any time. We deliver all files, source code, and necessary permissions, with the possibility of assistance in the transfer process if needed to ensure a smooth and secure transition.

Yes, we work with clients from different countries completely remotely. Communication is done through video meetings, email, and project management tools, with full commitment to deadlines, clarity in requirements, and regular follow-up reports throughout the execution period.

Yes, we design responsive websites that work efficiently on phones, tablets, and computers. We also commit to applying best SEO practices to ensure site speed, easy indexing, and appearance in search results.

Yes, when designing and programming the website, we implement the necessary SEO basics, such as preparing the sitemap.xml and robots.txt files, and connecting the site to Google Search Console, in addition to technically preparing the site to be properly indexed.

Advanced SEO services such as targeting specific keywords, content optimization, link building, and increasing search engine results, are independent services that the client can request after website completion according to their needs.

Yes, we design and develop professional e-commerce stores including product management, orders, electronic payment, shipping, and reports. We focus on an easy and fast user experience, with settings that help increase sales and improve conversion rates.

Yes, we develop Android and iOS applications using the latest technologies, whether Native or Hybrid applications. We focus on performance, ease of use, and stability to ensure a distinctive user experience, with scalability and the ability to add new features in the future.

Yes, the app can be published in two ways: either on our company accounts on Google Play Store and Apple App Store, or by creating your own account and using it for publishing. The Google Play account cost is $25 paid once, while the Apple Developer account cost is $99 annually. We help you prepare requirements, set up accounts, and complete the publishing process correctly until the app appears on the stores.

Yes, we provide powerful and secure hosting solutions on Linux and Windows servers, with high security settings, periodic backups, and continuous performance monitoring. We also provide technical support to ensure website or app stability, with the ability to upgrade according to project growth.

Yes, we provide complete flexibility in hosting. You can host the website or app on our servers with technical support and continuous follow-up, or host it on your own servers completely. In all cases, we ensure correct setup, security, and technical stability according to project requirements.

Yes, we provide SEO services including on-page and off-page optimization, keyword analysis, site speed and user experience improvement, with periodic reports to measure performance. The action plan is determined according to your goals and target market to gradually and sustainably increase traffic and improve results.

Yes, we provide comprehensive digital marketing services including advertising campaigns on social media (Facebook, Instagram, LinkedIn, Twitter), Google Ads, content marketing, and analytics. Strategies are built based on market study and target audience to achieve the best results and return on investment.

Yes, we provide visual identity design services including logo creation, business cards, letterheads, and other print materials. We also design marketing materials, social media posts, and promotional banners, ensuring brand consistency and achieving effective visual communication.

Yes, we provide technical support after delivery to ensure system stability and resolve any issues that may arise. You can choose from different support plans that suit your needs, including fixing technical issues, periodic updates, and performance improvements.

Yes, we provide periodic maintenance services that include security updates, performance improvements, backups, and compatibility with new versions of browsers and devices. Maintenance ensures system stability and security, and protects your investment in the long term.

Yes, we provide a warranty period after delivery during which we fix any technical issues or malfunctions in the agreed-upon work at no additional cost. The warranty period is determined according to the project type and scope, and is documented in the contract to ensure clarity and transparency.

Yes, modifications and new features can be added to the website or app after delivery at any time. We design systems to be flexible and scalable, facilitating future modifications and developments according to your business needs and growth.

Yes, we provide comprehensive training for you or your team on how to use and manage the system (website or app). Training includes all functions and features, with providing explanatory documentation and video guides for easy reference when needed.