Maintenance Request App Design

Searching for how to design a maintenance app is an excellent idea that may achieve great success in the job market. Designing a maintenance app that works innovatively and keeps pace with technological developments we are witnessing in our world will help customers get maintenance service providers of all types and communicate with them through the app intelligently. Many recent technological studies have proven that the reliance on electronic applications is continuously increasing. When a user logs into the app, it determines their geographic location to display all maintenance service provider centers and facilitate communication with them. Below are the maintenance app's features and advantages.

Home Maintenance App Design

Home maintenance app design includes all types of home maintenance, from electrical to plumbing. Maintenance work is considered one of the most important tasks we need regularly as individuals and institutions. Therefore, facilitating communication between maintenance shop owners or maintenance companies that want to expand their activities by faster communication with customers and users, so they can apply the maintenance services they want as quickly as possible. When designing a maintenance app, it must be implemented to be suitable for use on Android or iPhone phones, with a smooth and clear user interface, while ensuring there are no programming errors that may cause app malfunction later, which would push users to uninstall and not deal with it again. Home maintenance app design contains two membership groups: customers and management, as well as a section for technical employees who provide service to customers. Each user has a set of permissions that distinguish them from other members. Below we discuss each separately.

First: Maintenance App Management Features

Add new customers to the system or block them by mobile phone number.
Activate customer accounts manually or make activation automatic.
Enable group notification messaging service to customers about new services available on the app.
Receive customer messages and complaints with the ability to respond to them.
Enable service for adding maintenance employee name to the customer account who will go to the customer and provide the service.
Enable service to receive maintenance requests from customers, displaying complete customer details (name, email, address, phone number, and geographic location), with the ability to send messages and track orders.
Provide ability to view customer ratings for each completed service, with knowledge of which maintenance employee performed it.
Enable service payment through electronic payment methods such as Visa, MasterCard, and others.
Enable direct chat through app chat with customers.
The app provides easy browsing and searching with an advanced search feature to reach a specific maintenance worker by geographic location.
Provide high app protection against hacking using the strongest security measures to ensure data preservation.
Ability to provide more than one language within the app to allow freedom of choice for the customer.
Provide marketing suggestions and simple, free consultations to support project success.

Second: Customer Section

Enable registration service on the app and add information including name, address, email, and mobile phone number, with account activation through SMS.
Choose the section for which maintenance is to be performed such as plumbing, electrical, AC technician, electrical appliance malfunctions, and others.
Provide easy maintenance request service through the specified section.
Communicate with customer service and know the maintenance team's arrival time.
Enable service to photograph the condition of the place requiring maintenance and send it directly through the app to the institution's management.
Provide direct chat communication service with institution management.
Ability to rate the service after completion.
Ability to know order status whether it has been completed or is still in preparation or acceptance.
Receive notifications about latest offers and new services provided by the institution.
Ability to reorder after task completion with the ability to close the ticket.
Provide ability to send a complaint, message, or suggestion to management and communicate with them easily.
Provide ability to pay service fees through electronic payment methods such as Visa, MasterCard, and others.

Third: Maintenance Employee Section

The maintenance app design provides maintenance employees with the following features:

The technical employee sees complete customer information with geographic location via Google Maps and phone number for easy communication.
App management transfers the customer request to one of the appropriate maintenance employees' accounts to perform the service.
The technical employee sees the problem type with the ability to view attached images from the customer.
The maintenance employee goes to the customer's location, and after completing the work, writes a detailed report to management clarifying the work completion time in hours or required details for service evaluation and appropriate wage determination.
After completing the service, the technical employee confirms service completion through the app so the administrator can view the report for the provided service.

Handyman Services App Design

The idea of designing a maintenance app has become one of the important things in our modern life because mobile phones and their applications have become effective and most widespread means, reaching the largest number of customers in many fields. Designing a handyman services app helps you reach the service you need directly, and helps you reach the most skilled and affordable worker with easy and simple steps. All you have to do is use the app's search engine, and the app filters the services you need and your location, and will show you ads for the nearest handymen and their prices and ways to contact them. You can also rate service providers who offer their services on the app, and rate all handymen in terms of quality, price, and appointment commitment, so the next customer can choose the most suitable and best to deal with. For the handyman, designing a handyman app helps craftsmen reach a larger number of customers in their surrounding area. All the handyman needs to do is create an ad to let customers know about them and their profession, with service description and cost. The app also provides more than 40 crafts and specialties reaching millions of customers in Egypt. We provide our customers with all mobile app design services as well as website design and programming.

Steps to Implement Maintenance App Design

To successfully implement your maintenance app design, you must follow these steps:

Project reception, where the development process begins with a comprehensive understanding of all customer requirements and needs, then presenting ideas and solutions that contribute to developing the project idea.
Planning phase, where a complete vision of the app is developed, and data structure and user paths are determined to ensure the best user experience.
Design phase, where all requirements and data are converted into interfaces and an attractive, easy-to-use visual design.
Programming phase, and after completing the design, it is converted into codes and programs that work as an integrated system on mobile phones.
Testing phase, where all parts of the app are tested on more than one device to ensure it is error-free and comes out correctly.
App upload phase, and after completing the implementation, the app is uploaded to various stores such as Google Play, App Store, and Windows Store, with completion of all follow-up and technical support procedures.