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Laundry App Design

Laundry Service App

Designing a laundry app is an innovative application that helps provide clothes washing and ironing services easily. It provides customers and users with a service to communicate with the laundry management to request one of their representatives to come to the house and take the clothes for cleaning and ironing. They can also track the clothes status until delivery, and choose the payment method either through cash on delivery or electronic payment methods such as Visa or MasterCard. The laundry management can also track work status from clothes still in progress to clothes that have been completed.

Creating a Laundry App

Laundry app design is done interactively and dynamically, helping customers communicate with the laundry management to request service and track clothes status until delivery. The laundry app features include:

Available for use on Android and iPhone phones.
The app's primary language is Arabic, with the option to add English.
App interfaces feature innovative design that suits user culture and behavior.
The app connects companies that own laundries spread throughout the country with laundry service users, who can place orders daily in various cleaning, dyeing, and ironing fields.
Arabic control panel that is easy to use for managing app content easily.

Features of laundry app design for management and control panel include:

Add new customers to the system or block them through mobile phone number.
Ability to receive service payments from customers through electronic payment methods such as MasterCard, Visa, and others.
Provide ability to receive customer complaints and messages with the ability to respond to them.
Provide service to send group notifications to customers about new services.
Provide ability to receive customer orders with complete customer details displayed (name, phone number, address, and location), with the ability to send messages and track orders.
Provide ability to view customer ratings for each completed service, with knowledge of which employee performed it.
Provide ability to conduct written chat with customers.
App protection with the strongest security measures to ensure data preservation and prevent hacking or sabotage.
Provide 24/7 technical support and maintenance service after uploading the app to the App Store or Play Store.

Laundry App Features for Customers

Register on the app and add required information (name, address, mobile phone number), with account activation through SMS.
Ability to know order status: whether it has been completed or is in progress.
Ability to rate the service after completion.
Ability to choose service type such as steam washing, ironing, or without ironing, and others.
Ability to chat with management.
Ability to close the order or ticket after completing the task.
Ability to pay using electronic payment methods such as Visa or MasterCard.
Ability to communicate with customer service and know their arrival time to pick up clothes.
Provide ability to track delivery driver's car during order delivery.
Provide ability to send a complaint, suggestion, or message to management and communicate with them.
Ability to track driver location when starting the delivery process.
Audio notifications or alerts appear on the app with every change in order status.
Ability to change order status to "Service Completed Successfully".

App Workflow Cycle

When the employee downloads the app from Google Play or App Store, the laundry app workflow cycle begins as follows:

First: Login to the app by entering email and password, or login via Facebook, then add address (can be obtained automatically from Google Maps), and enter complete information (name, phone number, ID card number), and activate account through SMS.
Second: A unique number is created for the customer or user, usually the mobile phone number.
Third: The customer selects the available price list for clothes washing by type and quantity, then submits the washing order and chooses the payment method either by Visa or cash on delivery.
Fourth: The approximate time for washing and delivery completion appears to the user, with the option to make the time real through an additional subscription.
Fifth: A new random, non-duplicate order number is determined, specified by date and order time.
Sixth: The order appears on the management control panel, then the manager sends the order to the delivery employee, showing customer address, order number, phone number, and customer-specific number.
Seventh: Delivery orders appear with each order number in the delivery employee's copy.
Eighth: The delivery employee presses the customer location tracking button, and the map appears on Google Maps to track the route until arrival.
Ninth: The delivery employee goes to the customer's house and receives the clothes, then confirms receipt, showing the customer that the clothes have been received and are now in the delivery stage.
Tenth: When clothes reach the laundry and are placed in the washer, the order status changes to "Clothes Being Washed", with audio and visual notification for the customer.
Eleventh: After washing is complete, clothes status changes to "Being Prepared for Transport", and when delivered to the delivery representative, status changes to "Being Delivered", and when they reach the customer, it changes to "Delivered Successfully".
Twelfth: Delivery service can be made optional according to app settings determined by the programmer.
Thirteenth: The delivery employee can track customer location via Google Maps, where each order is placed in its own bag, delivered to the delivery employee, and the order is tracked by the customer through the app.

Laundry App Description

Laundry app design should feature attractive and coordinated colors as in our work in application design. We also provide our customers with website creation services. The logo should be as attractive as possible to attract customers to use it. The laundry app design comes in the following form: The app's opening screen carries the app name and its logo. The Home screen provides 3 options (Clothes Washing – Clothes Ironing), and a menu of options unfolds from each one through which the customer can choose what they want, such as shirt washing – pants washing – suit washing, and you select what you want by marking a checkmark next to them. A side menu from which the following options unfold: (Edit Information - Logout - My Conversations - About the App - Privacy Policy - Terms and Conditions - Contact Us). After selecting the required service, you move to the payment menu, to determine the total service cost, either through cash payment on delivery or through Visa or MasterCard where the card number is registered.