Professional Server Management & Maintenance

Server Management & Technical Support
Server Management & Technical Support
Technical support and server management includes Security Protection and server monitoring. These duties include monitoring services, server maintenance and optimization, Security Protection, and Initial Configuration for servers. Usually, these tasks are performed by your system administration team, but over time, as your customer base expands and your resources increase, your server management team will struggle to keep pace with this growth.
Technical support and server management includes Security Protection and server monitoring. These duties include monitoring services, server maintenance and optimization, Security Protection, and Initial Configuration for servers.
Technische Infrastruktur
SEO icon
Technische Infrastruktur
We Put All Our Expertise in Server Management for Your Business Success

Web Pioneer's support team will take care of your server and its performance while you focus on managing your business.

Why Should You Hire a Server Management Company?

By finding a reliable server management company, you will save a lot of time and effort to focus on managing and growing your business efficiently. You won't need to worry about the latest technology trends or stay constantly updated on the latest security issues. You will have plenty of time just to manage your business and enjoy it.

Our Technology and Workflow
Fehlerbehandlung

Error Handling

Our support team is ready 24/7 to respond and assist with any issue. With Web Pioneer's management panel, you will be able to manage and check the status of all open and closed support tickets via any desktop or mobile device.

Planung und Design

Planning and Design

Our engineers work with you to design the custom and optimal solution for your needs. Once deployed, we test and make necessary improvements to ensure your work environment is successful throughout.

Systemverwaltung

System Management

At Web Pioneer, we provide 24/7 system management, including troubleshooting, upgrades, and installation services for the software your servers rely on.

Routinewartung

Routine Maintenance

Our specialists and server managers always work to provide the highest efficiency rates for infrastructure and system performance to consistently maintain the level of service provided to our customers.

Virenschutz

Antivirus and Malware Protection

All our servers at Web Pioneer are protected with ClamAV antivirus application and also include signature updates, spam filtering, email antivirus services, and custom malware signature databases.

Erweiterte Überwachung

Advanced Monitoring

We have advanced monitoring services beyond just server ping testing. We guarantee a network operations team working 24/7 to alert you and respond to any issue before it affects your business.

Server Management & Technical Support Plans
System & Performance Management
  • OS and Services updates management
  • cPanel/WHM Tweaking
  • Server account management: migration / creation / suspension / termination
  • System and Services diagnostics and troubleshooting
  • Third-party software installation
  • (ffmpeg, solr, node js app, APE (Ajax Push Engine), ERP, ruby application)
  • Periodic capacity review and process management for server environment
  • System and kernel tuning
  • Web server performance tuning
  • PHP/PHP-FPM performance tuning
  • Database tuning (MySQL)
  • Caching system (Disk Cache, Varnish, APC, memcache, Xcache)
  • Enhanced lockdown/daily audit
  • Custom solutions design suitable for your business requirements and nature
  • OS reinstallation and migration to new server
Monitoring
  • CPU / Memory / Hard Disk monitoring
  • Monitor the availability of HTTP, HTTPS (if any), FTP, SSH, MYSQL, SMTP, POP3, IMAP services
  • Website content monitoring
Advanced System Settings & Solutions
  • Virtualization Solutions (Docker, LXD, XenServer, Vagrant) includes (unlimited vm with basic system installation + only 2 managed vm - basic management)
  • Clustering and high-availability configurations - TT - Load balance
  • Database replication
  • CloudLinux implementation/management
Support
  • 24/7 access to experienced support specialists
  • 24/7 server and services monitoring with live response within 30 minutes
  • Account manager
  • Data center for incident management
  • Support methods
Backup & Disaster Recovery
  • Backup job scheduling
  • Failed backup retry
  • Automatic backup integrity verification
  • Remote backup
Server Protection
  • Hardening for SYN/DOS attack prevention
  • Firewall Tuning (IPtables, CSF and APF)
  • SSH User Access (Through VPN)
  • Web Server Hardening
  • BruteForce protection
  • WAF (Web Application FireWall)
  • PHP/PHP-FPM Hardening
  • Database Hardening
  • FTP Server Hardening
  • Malware and virus scanning and detection
  • SSH Server Hardening

Erhalten Sie eine kostenlose 30-Minuten-Beratung

With One of Our Specialized Experts!!

We discuss your needs and offer the best suitable solutions.

Consulting
WhatsApp

Haben Sie Fragen?

Häufig gestellte Fragen

Decorative element
Häufig gestellte Fragen

Es gibt keinen Festpreis, da die Kosten für Design und Entwicklung je nach Projektart, Arbeitsumfang, technischen Anforderungen und gewünschten Funktionen variieren. Wir ermitteln den Preis, nachdem wir Ihre Idee verstanden und Ihre Bedürfnisse vollständig analysiert haben, und erstellen dann ein klares und angemessenes Angebot.

Ja, wir bieten technischen Support und Wartungspläne nach der Lieferung an, um die Systemstabilität zu gewährleisten. Darüber hinaus besteht die Möglichkeit zukünftiger Updates und Weiterentwicklungen gemäß Ihren Bedürfnissen. Der technische Supportzeitraum reicht von einem bis zu drei Jahren.

Ja, der vollständige Quellcode wird übergeben, und alle geistigen Eigentumsrechte gehen nach Projektabschluss an den Kunden über.

Selbstverständlich. Projekte werden mit einer flexiblen Struktur aufgebaut, die jederzeit entsprechend Ihrem Geschäftswachstum erweitert und weiterentwickelt werden kann. Es ist am besten, Ihre Zukunftsvision von Anfang an mitzuteilen, um sicherzustellen, dass die Systemgrundlage mit Ihren langfristigen Plänen kompatibel ist.

Ja, wir arbeiten vollständig remote mit Kunden aus verschiedenen Ländern zusammen. Die Kommunikation erfolgt über Videokonferenzen, E-Mail und Projektmanagement-Tools, mit vollständiger Transparenz bei Anforderungen, Zeitplänen und Berichten während der gesamten Ausführungszeit.
Weitere häufig gestellte Fragen

Erhalten Sie eine KOSTENLOSE 30-Minuten-Beratung

Mit einem unserer Fachexperten!

We discuss your needs and provide the best solutions for your project.

Consulting illustration
WhatsApp